We do! They tell us the truth.
You can't improve what you don't measure, and the reality is that most consulting firms are retained due to their client service and not the quality of their technical work.
Affordable client satisfaction surveys for cultural resource management and environmental consulting firms.
Spot trends and problems before clients leave you for a competitor
Increase profit and value through higher client retention
Third-party surveys provide more truthful data and a better response rate.
We give you the scores of your direct competitors to benchmark your performance! Sorry, no names though.
Complete reports with scores, statistics, graphs, trends, and client comments.
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Heritage Business International, L3C: A social enterprise venture focused on increasing our clients' value, sustainability, & impact!